How can I make a withdrawal?

MCW Withdrawal Issue (Mobile)

Note: Below are some issues you may encounter: 1. Problem: Deposit required to unlock withdrawal.Solution: Make a deposit to withdraw your full balance. 2. Problem: Error, please resubmit...

MCW Withdrawal Issue (PC)

Note: Below are some issues you may encounter: 1. Problem: Deposit required to unlock withdrawal.Solution: Make a deposit to withdraw your full balance. 2. Problem: Error, please resubmit...

Can I make a withdrawal to a bank registered under a different name?

To adhere with KYC compliance, we can only return funds to a source which bears the name of the rightful owner of the account.

I don’t have any bonus, is there a requirement to be able to withdraw? If yes, what is the requirement?

Players without bonus should wager 1x to be able to withdraw. Please note that any bets rejected, voided, drawn or tied will not count towards any wagering requirement.

What identification do I need to supply for making a withdrawal?

You do not need to provide any identification for making a withdrawal. However, there may be an occasion that we will request a copy of your proof of ID front and back and a copy of a...

Can I cancel a withdrawal request and how do I do it?

As long as your withdrawal has not been processed, you may contact our Customer Support to cancel the withdrawal request.

What is the minimum and maximum withdrawal amount?

Each withdrawal method may have a different withdrawal limit. Minimum and maximum withdrawal will be determined by the system and will be displayed on deposit page. If you require any...