What ID Documents to provide for making withdrawal?

MCW Withdrawal Issue (Mobile)

Note: Below are some issues you may encounter: 1. Problem: Deposit required to unlock withdrawal.Solution: Make a deposit to withdraw your full balance. 2. Problem: Error, please resubmit...

MCW Withdrawal Issue (PC)

Note: Below are some issues you may encounter: 1. Problem: Deposit required to unlock withdrawal.Solution: Make a deposit to withdraw your full balance. 2. Problem: Error, please resubmit...

Can I make a withdrawal to a bank registered under a different name?

To adhere with KYC compliance, we can only return funds to a source which bears the name of the rightful owner of the account.

I don’t have any bonus, is there a requirement to be able to withdraw? If yes, what is the requirement?

Players without bonus should wager 1x to be able to withdraw. Please note that any bets rejected, voided, drawn or tied will not count towards any wagering requirement.

Can I cancel a withdrawal request and how do I do it?

As long as your withdrawal has not been processed, you may contact our Customer Support to cancel the withdrawal request.

What are the minimum and maximum withdrawal amounts?

Each withdrawal method may have a different withdrawal limit. Minimum and maximum withdrawal will be determined by the system and will be displayed on the deposit page. If you require any...

How can I make a withdrawal?

Withdrawals are only available via Local Bank Transfer. Go to DEPOSIT page and click WITHDRAWAL, fill in all the bank details and submit your request. For more questions or clarifications...